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Privacy policy

CasinoBit / Privacy policy

Confidentiality (Privacy Notice)

Casinobit, and our subsidiary companies take privacy of your personal information extremely seriously. We recommend that you carefully read our privacy policy as it contains important information regarding the collection, protection and use of data on our websites. It does not cover third-party websites operated by partners.
How and what personal information does Casinobit collect?

Personal information collected is by:

● That which is provided when you register an account at Casinobit. In addition to any further information submitted by way of using our products and services.
● Communications with us via live chat, email, and telephone.
● Transactions, including deposits, withdrawals and wagers on our website.
● Through your engagement with our promotions, surveys, and other marketing activities.

The personal information collected is:

● Accessing data, such as the device (and model) you use when visiting our website, IP address, location tracking, mobile network, browser, and operating system.
● The pages you visit on Casinobit, time spent on pages, content viewed, and links/buttons that you clicked. Also, URLs directly prior to, and after, visiting our website. More information on this can be found below in the ‘Our Cookie Policy’ section.
● Responses to marketing campaigns conducted by us or our third-party partners.

THE RIGHTS YOU HAVE REGARDING YOUR PERSONAL INFORMATION

As per the General Data Protection Regulation (GDPR), your rights include:

● Withdrawal, at any time, of consent that was previously granted to us. However, this does not include nor invalidate processes in which prior consent has been given.
● Complete access to the personal data held or processed by us.
● Corrections and updates to stored personal data.
● Removal of processed personal data that is no longer of use.
● Under certain circumstances; the ability to restrict the processing of your data.
● Removal of automated decision-making processes. Thus meaning that a human must be involved in this process.

Non-disclosure of personal information:

Casinobit ensures that the personal information shared between you and our website when registering an account remains strictly confidential. We do not share this information with any other parties, this includes your email address and other data taken during registration.

A customer’s personal information is used to verify identity, make payments, process cheques, and confirm data following a customer request. The email address which you provide to Casinobit is used to deliver details of new promotions, updates (news and software), and to assist with payment operations.

You are able to opt-out of Casinobit’s direct marketing activities if you choose at any time.

A section of the employees at Casinobit, such as the payments team and customer service, do have access to your personal information. This is an essential requirement for them to perform their duties within our company, and to deliver assistance and service to you when required. By creating an account with us, you hereby agree to give such disclosures.

Casinobit retains the data that we collected during registration even if you close your account. This is a regulatory requirement, and to prevent money-laundering and fraud. Casinobit solely reserves the right to report what we believe to suspicious transactions, and or activity, to the relevant authorities without informing the player involved.

Security of your data

Casinobit does not share/sell any email addresses or personal information. The main purpose of holding email addresses is to communicate with customers. Please contact [email protected] if you would like to remove yourself from our mailing list.

In cases involving alleged fraud or other legal procedures, Casinobit may have to reveal a client’s personal information to the authorities. Such information could include:

● Your username
● Your full name
● Your billing address
● Your email address and telephone number
● Your transactions on our websites, both deposits and withdrawals
● Your gaming activity

Our Cookie Policy

We use cookies to improve user experience and enhance our customer service. Cookies assist us in gaining information related to a player’s tastes. This allows us to customize and personalize the website to match the interests of each player.

A cookie is a text file that is stored on your device’s browser. It allows Casinobit to know when you open and close our website. A certain amount of personal data, such as pages visited and time on page, is collected to enrich the player’s online gaming experience.

To change the cookie settings; click on the ‘options’ or ‘preferences’ menu in your web browser. Alternatively, click ‘help’ to find out further details.

Amendments to Casinobit’s Privacy Policy

Minor updates may be made to our privacy policy occasionally. Therefore, we advise clients to review it on a frequent basis. For more important amendments, Casinobit will email its customers beforehand or publish information on our website. This allows you ample time to comprehend the amendments prior to them coming into effect.

Casinobot will not impose amendments to this privacy policy with a client’s consent. However, failure to accept the changes could result in you being prevented from accessing, partially or completely, our products and services.

Responsible Gambling

Casinobit strives to offer every customer premium quality online casino games with the best graphics and sound quality to ensure a thrilling and entertaining gaming experience that is comparable to a real casino.

In addition to being a fair, reliable, and honest operator, we also have a commitment to ensuring responsible gaming. We understand our role in this industry, and although the vast majority play purely for entertainment, Casinobit acknowledges that there are still many vulnerable people with gambling problems. Our website provides a series of features and tools to enable players to enjoy our products in a safe manner.

Protection of minors:

It is forbidden under EU and international law for persons under the age of eighteen to access real money games online. Casinobit takes all appropriate measures to prevent minors from using the website. Furthermore, no advertising, sponsorships or promotional activities are aimed at persons under eighteen. To support this, we reserve all rights to ask, and check, legal documentation to prove their age.

However, we admit that no system is perfect. Therefore, if you are aware of a player under 18 who is using our website, please inform us immediately.

To protect your minors, we advise:

● Install parental controls on devices used to access the internet and limit the time spent online.
● Always log out of your account and do not have your login details on autosave.
● Do not leave your device unattended while logged in to Casinobit.
● Keep your identification data and payment details in a safe place away from minors.

Responsibilities of players

As an advocate of responsible gambling, we also desire for our players to act responsible, particularly in their daily commitments and obligations.

● Define priorities
Casino gaming should come secondary to your work, family and other social commitments in life. This covers both time and money spent on our website.

It’s crucial that you maintain a healthy balance and relationship between your gaming activity and those around you (family and friends). No amount of winnings can replace this.

● Know your limits
Casinobit offers a series of tools that allows you to set your own limits - both in terms of money and time. We encourage players to use these before they start playing to prevent excessive gambling, which can lead to financial problems if left unchecked. This removes the enjoyment offered by our games, and can lead to health and relationship issues.

Prevention

Casinobit is aware that there are players who cannot control the urge to play casino games, and they surpass their personal limits for time and money. In an attempt to prevent that from happening, we have several measures in place; for example:

● Specially-trained customer support staff to observe customers’ gaming habits and pinpoint those who are playing excessively.
● Tools for placing limits on bet sizes and total losses; plus reality checks (time limits). Please contact [email protected] for assistance in setting up limitations on your account.

Furthermore, players can self-exclude themselves for a definite or indefinite period. We also enforce a seven-day cooling-off period related to changing any limitations previously set. For temporary or permanent self-exclusion, please contact [email protected] immediately.

Additional advice and information

To self-assess your gaming behavior, ask these questions:

● Have you taken missed work or taken time out from your studies to gamble?
● Has gaming had an effect on your relationships (family and friends)?
● Have you given priority to financing your gaming over financial responsibilities to your family?
● Has gaming affected your health in any way (such as sleep problems, isolation, depression, stress, behavioral difficulties)?
● Do you ever feel remorse or regret after playing (and losing)?
● When you lose, do you feel the need to play again to try and recoup your losses? Also, if you win, do you want to play again to win even more?
● Do you play to try and earn money to repay personal debts?
● Have you played beyond your own limits; either financially or time limits?
● Have you borrowed money to gamble with or sold something so you can gamble?
● Have you considered breaking the law to fund your gambling activity?
● Would you say that you have a problem with drugs or alcohol?
● Has your gambling ever forced you to consider harming (i.e. suicide)?
● Do you at times behave violently or overly aggressively while playing or shortly after?

Anyone who answered ‘Yes’ to any of the questions above, we strongly advise you to get in touch with us through our customer support channels or seek professional help with Gambling Therapy: www.gamblingtherapy.org

Bonus Terms And Conditions

Updated February 22, 2021

(*Due to fluctuations in the BTC price, the maximum bonus bet amount can be updated regularly - we advise you to keep an eye on the terms (and will write the date when the update was done).)

1. General Bonus Terms And Conditions

1.1. Each bonus has certain conditions such as: minimum deposit, maximum bonus amount, wagering conditions, maximum betting limits during wagering, etc. (Detailed information about each bonus is in its description.)

1.2. Only one bonus can be claimed at a time. Deposit-related bonuses cannot be "stacked". CasinoBit.io reserves the right to cancel any bonuses and/or winnings obtained through fraudulent behavior or actions.

1.3. In order to claim any bonus, the player has to confirm their e-mail address.

1.3.1. In order to claim any deposit bonus, it must be activated BEFORE the applicable deposit is made.

1.3.2. In order to claim any deposit bonus, the player must make the minimum deposit of 10$/€ or 100 µBTC.

1.4. Any bonus will be credited to a player’s bonus account balance, and it will be subject to the General Terms and Conditions of the website, which includes Bonuses Terms and wagering requirements.

1.5. Deposit + bonuses need to be wagered 40 times before they will be credited to the player’s real account balance (unless otherwise specified).

1.6. The player has 30 days (unless otherwise specified) from the moment of bonus activation to wager any bonus. If the player does not meet the wagering requirement within this period, their bonus and any pending winnings will expire and be removed from the account.

1.7. Wagering can ONLY be done in SLOTS. Table Games, Live Games or any other games CANNOT be used to wager any bonus.

1.8. Until the wagering requirements have been met, funds on the player’s real account balance will be used prior to the use of player’s bonus account balance.

1.9. Only bets made by using funds on the player’s bonus account balance will count towards the total wagering requirements.

1.10. Until the wagering requirements have been met, the maximum bet that can be placed is 5$/€ /60 µBTC per bet (subject to adjustment if there are significant changes in the BTC exchange rate).. This includes the Gamble Feature and the Double Feature (allowing to increase bet winnings) that may be found in some games. Failure to follow this condition may result in forfeiting any winnings.

1.11. Winnings received using bonuses will be automatically credited to the player’s real account balance and available for withdrawal as soon as the player fulfills all the bonus requirements.

1.12. Any "free spin" or "bonus" winnings resulting from bonus funds after the bonus has been wagered, lost, or forfeited shall be removed.

1.13. Withdrawal is not possible while there is an active bonus. This means that the player has two options:

a) complete all bonus requirements for the bonus;

b) cancel the bonus.

Any bonus can be canceled by the player prior to any wagering condition being met. If the player chooses to cancel the bonus, the bonus and all winnings attributed to the bonus will be lost.

1.14. All withdrawal requests will be subject to an internal audit before being processed. CasinoBit.io reserves all rights to cancel the bonuses or any winnings for failed audits. The player hereby consents in advance to the same. If a withdrawal is made from a Free no deposit bonus, the maximum amount that can be withdrawn is 100 EUR/USD.

1.15. If, upon such an audit, it appears that the player participates in strategies, used a deliberate delay in the outcome of a bet to potentially manipulate how wins are attributed between real and bonus balance, takes advantage of any software or system bug or failure, or participates in any form of activity that CasinoBit.io, in its sole and complete discretion, deems to be abusive, CasinoBit.io reserves the right to cancel any bonuses and/or winnings obtained through fraudulent behavior and/or activities.

1.16. The player with a disposable e-mail address is not eligible for any bonus. If the player despite this receives a bonus, all winnings resulting from the bonus will be confiscated.

1.17. All bonuses are limited to one per person/account, family, household, address, e-mail address, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). CasinoBit.io reserves the right to close an account and confiscate any existing funds if the evidence of abuse/fraud is found.

1.18. Multiple accounts are not permitted at CasinoBit.io. Creating more than one account in order to claim any of the bonuses is considered as bonus abuse and will result in confiscated funds.

1.19. Any accounts that are identified to be linked to an account already claiming the bonus will not be eligible, and any bonuses credited to both accounts will be forfeited.

1.20. If it is discovered that a group of players uses the same betting patterns and are connected via (but not limited to) location or IP, CasinoBit.io has the right to confiscate bonus winnings.

1.21. These Bonus Terms and Conditions are an integral part of the Terms and Conditions, and thus come into effect with the Terms and Conditions. Any general terms of the Terms and Conditions shall apply to the Bonus Terms and Conditions, except where explicitly excluded.

1.22. The Bonus Terms and Conditions published on the https://casinobit.io website (and updated from time to time) are in English, and this English-language version is the only officially recognized by CasinoBit.io. Any translations are made in good faith, however, should the English version and a translation differ, the English version will prevail.

1.23. CasinoBit.io reserves the right to cancel or change the Bonus Terms and Conditions at any point without prior notice.

2. 110% 1st Deposit Bonus Terms And Conditions

2.1. All players are eligible to receive a 110% bonus for the first deposit.

2.2. In order to activate the 1st Deposit Bonus, the player needs to go to the "GET BONUS" section in the profile, click on the "ACTIVATE" button, and make a first deposit. The bonus will be added automatically to the player’s bonus account balance at the moment of making the first deposit.

2.3. In order to claim the 1st Deposit Bonus, the player must make the minimum deposit of 10$/€ or 0.0002 BTC (100 µBTC). If the first deposit is below the aforementioned minimum, the player will not receive the 1st Deposit Bonus.

2.4. The 1st Deposit Bonus is only claimable along with the player’s first deposit. The 1st Deposit Bonus that was not redeemed along with the first deposit (due to an insufficient deposit amount, or any other reasons outside the control of CasinoBit.io) cannot be claimed with another deposit.

2.5. The maximum bonus amount of the 1st Deposit Bonus is 5,000$/€.

2.6. Bonus amounts received from the 1st Deposit Bonus have to be wagered 40 times within 30 days from the moment of bonus activation before they will be credited to the player’s real account balance. Otherwise, the bonuses will be forfeited.

2.7. If the player is eligible for the 1st Deposit Bonus and said the bonus does not get added automatically after activation upon the deposit, the player has to contact CasinoBit.io customer support team right away BEFORE placing any bet. If the player fails to meet this requirement, the bonus may not be added.

2.8. The 1st Deposit Bonus is granted only once.

2.9. The general Bonus Terms and Conditions apply.

3. 80% 2nd Deposit Bonus Terms And Conditions

3.1. All players are eligible to receive an 80% bonus for the second deposit.

3.2. In order to activate the 2nd Deposit Bonus, the player needs to go to the "GET BONUS" section in the profile, click on the "ACTIVATE" button, and make a second deposit. The bonus will be added automatically to the player’s bonus account balance at the moment of making the second deposit.

3.3. In order to claim the 2nd Deposit Bonus, the player must make the minimum deposit of 10$/€ or100 µBTC. If the second deposit is below the aforementioned minimum, the player will not receive the 2nd Deposit Bonus.

3.4. The 2nd Deposit Bonus is only claimable along with the player’s second deposit. The 2nd Deposit Bonus that was not redeemed along with the second deposit (due to an insufficient deposit amount, or any other reasons outside the control of CasinoBit.io) cannot be claimed with another deposit.

3.5. The maximum bonus amount of the 2nd Deposit Bonus is 7,000$/€.

3.6. Bonus amounts received from the 2nd Deposit Bonus have to be wagered 40 times within 30 days from the moment of bonus activation before they will be credited to the player’s real account balance. Otherwise, the bonuses will be forfeited.

3.7. If the player is eligible for the 2nd Deposit Bonus and said the bonus does not get added automatically after activation upon the deposit, the player has to contact CasinoBit.io customer support team right away BEFORE placing any bet. If the player fails to meet this requirement, the bonus may not be added.

3.8. The 2nd Deposit Bonus is granted only once.

3.9. The general Bonus Terms and Conditions apply.

4. 55% 3rd Deposit Bonus Terms And Conditions

4.1. All players are eligible to receive a 55% bonus for the third deposit.

4.2. In order to activate the 3rd Deposit Bonus, the player needs to go to the "GET BONUS" section in the profile, click on the "ACTIVATE" button, and make a third deposit. The bonus will be added automatically to the player’s bonus account balance at the moment of making the third deposit.

4.3. In order to claim the 3rd Deposit Bonus, the player must make the minimum deposit of 10$/€ or 100 µBTC. If the third deposit is below the aforementioned minimum, the player will not receive the 3rd Deposit Bonus.

4.4. The 3rd Deposit Bonus is only claimable along with the player’s third deposit. The 3rd Deposit Bonus that was not redeemed along with the third deposit (due to an insufficient deposit amount, or any other reasons outside the control of CasinoBit.io) cannot be claimed with another deposit.

4.5. The maximum bonus amount of the 3rd Deposit Bonus is 10,000$/€.

4.6. Bonus amounts received from the 3rd Deposit Bonus have to be wagered 40 times within 30 days from the moment of bonus activation before they will be credited to the player’s real account balance. Otherwise, the bonuses will be forfeited.

4.7. If the player is eligible for the 3rd Deposit Bonus and said the bonus does not get added automatically after activation upon the deposit, the player has to contact CasinoBit.io customer support team right away BEFORE placing any bet. If the player fails to meet this requirement, the bonus may not be added.

4.8. The 3rd Deposit Bonus is granted only once.

4.9. The general Bonus Terms and Conditions apply.

5. CASHBACK

5.1 Players will get 10% cashback automatically on every new deposit lost.

5.2 We reserve the right to cancel any cashback and/or winnings obtained through fraudulent behavior and/or activities.

5.3 The Cashback amount need to be wagers at least one time before to be able to withdraw any winnings.

5.4 CasinoBit.io reserves the right to remove the Cashback feature at any point without prior notice.

5.5 The cashback is calculated only on losses. If the player has a positive win rate, they are not eligible for cashback, and this deactivation occurs automatically by the system

5.6 To claim cashback, your real balance must be less than $10 or 50 µBTC(subject to adjustment if there are significant changes in the BTC exchange rate)
5.7 Cashback and bonuses cannot be claimed in combination; they must be used separately.

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